Terms of Service

These Terms of Service ("Terms") govern your use of this website and any services provided through it, including coffee shop consulting, hospitality consulting services, and related advisory support.

By accessing this website or engaging with our services, you agree to be bound by these Terms. If you do not agree, you should not use this website or our services.

This website is operated by a coffee shop consulting service based in the United Kingdom.

For the purposes of these Terms, "we", "us", and "our" refer to the service provider, and "you" refers to the user, client, or visitor to this website.

We provide consulting and advisory services including but not limited to:

• Coffee shop consulting in the UK
• Hospitality consulting services
• Restaurant consulting services
• Business strategy and operational advisory
• Launch, setup, and scaling support

All services are provided on a consultancy basis and may vary depending on your specific requirements.

While we aim to provide high-quality consulting services, we do not guarantee specific outcomes, including:

• Profitability
• Revenue levels
• Business success
• Speed of growth

The success of any coffee shop or hospitality business depends on multiple factors beyond our control, including market conditions, execution, and external variables.

By engaging with our services, you agree to:

• Provide accurate and complete information
• Make decisions based on your own judgement
• Implement recommendations at your discretion
• Comply with all applicable laws and regulations

You acknowledge that you are responsible for the final decisions and outcomes of your business.

Consultation Calls

Initial consultations may be offered free or paid, depending on the service.

Paid Services

For paid consulting services:

• Fees will be agreed in advance
• Payment terms will be clearly outlined
• Work will begin only after confirmation

Payment Methods

We accept payments through approved methods specified at the time of engagement.

Due to the nature of consulting services:

• Payments for completed services are non-refundable
• Refunds may be considered on a case-by-case basis
• Any agreed refunds will be processed at our discretion

All content provided through our website and services, including:

• Written materials
• Strategies
• Documents
• Frameworks

remains our intellectual property unless otherwise agreed in writing.

You may use materials provided for your own business purposes but may not:

• Reproduce
• Distribute
• Resell
• Share with third parties

without prior written consent.

We respect the confidentiality of your business information.

Any information shared with us during consultations or engagements will be treated as confidential and will not be disclosed to third parties without your consent, unless required by law.

You agree to treat any proprietary information we share with you in the same manner.

To the fullest extent permitted by law, we shall not be liable for:

• Any indirect or consequential losses
• Loss of profits or revenue
• Business interruption
• Decisions made based on our advice

Our total liability, if any, shall be limited to the amount paid by you for the specific service.

By using this website, you agree not to:

• Use it for unlawful purposes
• Attempt to gain unauthorised access to systems
• Disrupt or damage the website
• Misuse any content or materials

We reserve the right to restrict or terminate access if these Terms are violated.

We may recommend or refer you to third-party suppliers, including:

• Equipment providers
• Contractors
• Software tools
• Service providers

We do not control or guarantee the performance of these third parties and are not responsible for their actions or outcomes.

By contacting us or submitting your details, you agree that we may:

• Respond to your enquiry
• Contact you regarding your request
• Provide relevant information about our services

You can opt out of marketing communications at any time.

Your personal data will be handled in accordance with our Privacy Policy.

We take appropriate steps to protect your data and process it in line with UK data protection laws.

We reserve the right to:

• Refuse service
• Terminate engagements
• Cancel access

if:

• Terms are violated
• Communication becomes unreasonable
• Payment obligations are not met

We may modify, update, or discontinue any part of our services at any time without prior notice.

We shall not be liable for failure to perform obligations due to events beyond our control, including:

• Natural disasters
• Technical failures
• Government actions
• Other unforeseen circumstances

These Terms are governed by the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

These Terms constitute the entire agreement between you and us regarding the use of our website and services.

If you have any questions about these Terms, please contact us via the website.

By using our website or engaging with our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.